Privacy Policy

UVPRO — Privacy Policy

Last updated: 12/08/25

This Privacy Policy explains how UVPRO (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information when you use our website, services, and online store at www.uvpro.co.uk. By using our site or booking services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

• Contact details: name, email address, phone number, postal address.
• Booking details: shoot date, location, shoot type, styling preferences, notes.
• Payment information: processed securely by third-party payment providers (we do not store full card details).
• Photographic files: images and edited files you provide or that we create for you.
• Technical & usage data: IP address, browser, device, pages visited, cookies and analytics data.

2. How We Use Your Information

• To process bookings, payments, and deliver photography services.
• To communicate with you about appointments, changes, and orders.
• To perform editing, printing or fulfilment (we may share images with trusted third-party printers or editors when necessary).
• To comply with legal and accounting obligations.
• To send marketing communications if you have opted in (you can unsubscribe at any time).
• To analyse and improve our website, services, and customer experience.

3. Legal Basis for Processing

Where applicable under UK GDPR we rely on the following legal bases to process personal data:

• Contractual necessity: processing needed to fulfil our contract with you (bookings and deliveries).
• Consent: for marketing emails and certain optional processing activities.
• Legal obligation: for tax, accounting and regulatory compliance.
• Legitimate interests: to run and improve our business and to prevent fraud.

4. Sharing & Disclosure

We do not sell your personal data. We may share information with:

• Payment processors (e.g., Stripe, PayPal) to complete transactions.
• Website hosting, analytics, and email service providers.
• Third-party editors, printers, or fulfillment partners when required to complete a job.
• Legal or regulatory authorities if required by law.

5. Data Retention

• Booking and accounting records: retained for 6 years (to meet HMRC/accounting obligations).
• Photographs and project files: retained for backup and portfolio use unless you request deletion; please contact us to request removal.
• Marketing data: retained until you opt out.

6. Cookies & Tracking

We use cookies and similar technologies to operate the website, enable booking functionality, and to understand how users use our site via analytics. You can control or delete cookies through your browser settings; however disabling cookies may affect site functionality.

7. Your Rights

Under UK GDPR you have the right to:

• Request access to the personal data we hold about you.
• Request rectification of inaccurate or incomplete data.
• Request erasure of your personal data (subject to legal obligations).
• Object to or restrict processing, including marketing.
• Request data portability.

To exercise any of these rights, email info@uvpro.co.uk. We may ask for proof of identity before responding to requests.

8. Data Security

We implement reasonable technical and organisational measures to protect your personal data. Payment processing is handled by secure third-party providers and we do not store full payment card data on our servers.

9. Third-Party Links

Our website may include links to third-party websites. This Privacy Policy does not apply to external sites — please review their privacy policies before providing personal information.

10. Children

Our services are not intended for children under 13. We do not knowingly collect personal data from children. If you believe we have collected data from a child, contact us to request deletion.

11. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will be posted on www.uvpro.co.uk with the revised “Last updated” date.